ISSUE RESOLVED! Update on 12/2/2008: See below...
Thirteen years ago we moved in to the house we built in Boulder Pointe and live in today. Delighted to be in this neighborhood, we dealt with all the usual issues any homeowner deals with: structural tweaks; landscaping issues; maintenance and upkeep; neighbors moving in and out; and watching all the kids grow and move on to build their lives.
What we never anticipated -- nor did our neighbors with whom we share this part of the power grid -- was a constant and repeated electrical outage in a section of Boulder Pointe (see "Background") that found many of us without power over-n-over-n-over again while homeowners across our backyards enjoyed full power. This hasn't been a minor irritant either: it's happened well over a dozen times in the last decade alone with even more frequent minor outages or brownouts on an ongoing basis.
Xcel's relative lack of response and a fix-that-wasn't-a-fix has infuriated me to the point that ANYTHING that can be done is going to be done to ensure this doesn't keep happening. After my basement flooded in September 2005 due directly to a rainstorm with yet another power outage for hours (while my neighbors behind me once again enjoyed full power), the result was this mess.
This site is intended to be a place for news and information to be posted about this ongoing issue and what steps are being taken to force Xcel Energy to remedy this situation immediately (rather than try to follow along with email-after-email-after-email).
Come back, leave comments below, SEND ME YOUR STORIES and stay appraised so together we can get this power outage problem resolved -- Steve Borsch
I just received this email from Xcel Energy's Michele Swanson, letting me know our issue has been resolved:
from: Swanson, Michelle M <michelle.m.swanson@xcelenergy.com>
to: Steve Borsch <sborsch@gmail.com>
date: Tue, Dec 2, 2008 at 11:10 AM
subject: Westgate Feeder
mailed-by: xcelenergy.com
Steve:
Just wanted to let you know that the Westgate feeder has been completed and was energized on December 1. I apologize for the delays in this project. It was a complex project that ended up having a number of roadblocks, but ultimately we were able to find a solution in order to get this project done.
Please let me know if you have any further questions.
Michelle Swanson
Manager, Community and Local Government Relations
Xcel Energy
5309 West 70th Street
Edina, MN 55439
Phone: 952 - 829 - 4504
Fax: 612 - 573 - 1724
Email: michelle.m.swanson@xcelenergy.com
